Leadership

May 15, 20233 min read

Can we measure EI? Sure we can!

Emotional Intelligence is the ability to recognize, control and express your feelings, identify and appraise the emotions of the people...

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Mar 16, 20214 min read

In Defense of Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault

I see mid-level sales managers using the stick and carrot technique, in a desperate hope to increase the performance of their team.

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Dec 13, 20206 min read

The CX Hoax

Two-thirds of Employees have direct customer contact at work, but they still don't seem to know what their customers care about.

337 views2 comments

Oct 12, 20207 min read

The Cash, the Customer and the Colleague

Reflection of a real life, on-going experience of a very hands-on entrepreneur, who is spearheading a 4-year old start-up.

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