Can we measure EI? Sure we can!
Emotional Intelligence is the ability to recognize, control and express your feelings, identify and appraise the emotions of the people...
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Nicolas Gondard
Mar 24, 20214 min read
When "Thank you Sir/Madam" is Ruining Your Business.
By: Nicolas Gondard Degeneration, or in more blunt terms, deterioration, is the change from a higher to a lower form. This is the kind of...
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Hesham El Ansari
Mar 16, 20214 min read
In Defense of Your Sales Team: 5 Reasons Why it’s Not Your Sales Team’s Fault
I see mid-level sales managers using the stick and carrot technique, in a desperate hope to increase the performance of their team.
129 views0 comments
Peter Louchran
Feb 8, 20213 min read
Training or how to outperform your pre-recession self.
When faced with recessions many poorly managed, shallow companies resort to the only method that they can see to survive- cost cuts.
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Nicolas Gondard
Jan 25, 20215 min read
Clean, border line and filthy: walking through the pleasure of doing business
Is it the best way for a corporation to purchase a service or a product? Probably not.
53 views0 comments
Alaa Elhawwari
Dec 13, 20206 min read
The CX Hoax
Two-thirds of Employees have direct customer contact at work, but they still don't seem to know what their customers care about.
337 views2 comments
Zakaria Dalil
Nov 16, 20204 min read
The Lean Product: Customer Value Innovation
They want disruption, more uniqueness, and more variations.
114 views0 comments
Nicolas Gondard
Nov 2, 20206 min read
Can digitalization replace humanization
For sure, the level of technology that we are surrounded by these days has helped us to cope with the unfortunate turn that 2020 has taken.
69 views0 comments
Nicolas Gondard
Oct 12, 20207 min read
The Cash, the Customer and the Colleague
Reflection of a real life, on-going experience of a very hands-on entrepreneur, who is spearheading a 4-year old start-up.
81 views0 comments
Hesham El Ansari
Oct 4, 20204 min read
How the Psychology of Self-Deception Can Bring Out the Worst in Sales Professionals.
Our brain seeks to minimize the physical, psychological and emotional pain at any cost.
39 views0 comments
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